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Thyroid UK and My Medical Support Partnership Brings Life-Saving Tools to Thyroid Patients

15 July 2025 — My Medical Support, a pioneering UK-based digital medical ID platform, has announced a new partnership with Thyroid UK, the leading charity dedicated to improving the lives of people affected by thyroid disease and related conditions.

This strategic collaboration is designed to help people with thyroid conditions feel safer and more supported in emergencies while also raising vital funds for Thyroid UK’s ongoing work.

Exclusive Benefits for Thyroid Patients and Thyroid UK Members

  • Thyroid UK members get 10% off all My Medical Support subscription plans with the code THYROIDUK10.
  • 15% of every subscription purchased with this code will be donated to Thyroid UK, supporting education, patient resources, and community outreach.

Improving Thyroid Patient Safety in Emergencies

“We are absolutely honoured to be working alongside Thyroid UK,” said Scott Mardon, Founder of My Medical Support. “Our platform was born out of personal experience of caring for our daughter, who has a rare endocrine condition. From day one, our mission has been to ensure medical professionals can instantly access accurate health information — particularly in emergencies. By partnering with Thyroid UK, we can now help even more people feel safer and more confident about managing their health.”

How This Digital Medical ID Tool Supports Thyroid Health

My Medical Support allows users to securely store and share their essential medical details — including thyroid conditions, medications, allergies, and emergency contacts — through QR or NFC-enabled medical ID cards, bracelets, or secure digital links.

This easy-to-use service requires no apps or passwords and includes innovative AI-powered tools, such as:

  • Weekly Symptom Log – track thyroid symptoms and patterns
  • Test Result Summaries – keep thyroid test data organised and accessible

Joint Awareness Campaign and Education for Thyroid Communities

Key Partnership Initiatives

  • A co-branded thyroid health awareness campaign
  • 10% Discount for members
  • 15% Donated back to the charity
  • Educational webinars for people with thyroid conditions
  • A partner portal for transparent reporting on contributions and donations

About My Medical Support – Emergency Health ID Platform

My Medical Support is a secure, AI-enhanced medical ID platform that gives first responders and healthcare professionals instant access to essential health information during emergencies. Built from lived experience, it’s trusted by people managing chronic and rare health conditions, including thyroid disorders.

About Thyroid UK – Leading Thyroid Charity in the UK

Thyroid UK is a charitable organisation providing information, support, and advocacy for people affected by thyroid disease and related disorders. Through education, research, and community engagement, the charity works to improve diagnosis, treatment, and quality of life for people with thyroid conditions.

Press & Media Contact

Press Contact: Scott Mardon, Founder, My Medical Support

Email: press@mymedicalsupport.co.uk

Excellent


As a parent of a child with severe allergies and adrenal insufficiency, this has been an absolute game-changer. We no longer worry about whether a teacher, carer or first responder will know what to do. Her medical info is just a scan away. The peace of mind is priceless.
Rachel T, London

I have epilepsy and sometimes travel alone. Knowing my emergency contacts will be alerted with my location if something happens makes me feel so much safer. The setup was quick and the support team were fantastic.
James W, Brighton

My husband has multiple chronic conditions and struggles to communicate clearly in emergencies. With MyMedicalSupport, responders can see his medications, conditions, and emergency contacts instantly. We tested the SMS alert and it worked perfectly.
Helen S, Norwich

Our son has Type 1 diabetes and wears the NFC wristband to school, football, and everywhere in between. It gives us huge reassurance, especially when he's out with friends or teachers who may not know his full medical history.
Samantha D, Manchester

I was hesitant at first, but I love how easy this is to use. No apps to install, no passwords to remember—just scan or type the code and all the info is there. The fact that it's UK-based and encrypted sealed the deal for me
Mark L, Kent