Health. Access. Anywhere.
My Medical
Support
MyMedicalSupport is a Global medical ID service designed to keep you and your loved ones protected in emergencies. By securely storing your vital medical information and alerting emergency contacts in real-time, it ensures first responders always have access to what matters most.
GET A FREE MEDICAL ID BRACELET OR NECKLACE WHEN YOU CHOOSE OUR PLATINUM PLAN
Why Choose Our Medical ID Service?
At MyMedicalSupport, this isn’t just another service — it’s personal.
We’re Scott and Jess. We launched this platform after our daughter, Amiyah-Leigh, was born in 2017. Just three hours after birth, she started having seizures. Her blood sugar levels couldn’t be recorded, and doctors rushed her to NICU, where she spent five difficult weeks before receiving a diagnosis: congenital panhypopituitarism — a rare condition that demands constant medical care.
That experience taught us something important the hard way:
When every second matters, quick access to medical information can make all the difference.
We built MyMedicalSupport to help families, individuals, and carers stay ready and protected.
MyMedicalSupport offers a complete medical ID solution that lets you securely store and manage vital health information for yourself or your loved ones. It gives first responders instant access to your medical details, emergency contacts, and ID through their mobile devices — helping them act quickly and effectively in a crisis.
Our NHS-Recognised Compliance & Data Security Standards
We know that trust and security are the most important things when it comes to your family’s medical information. That’s why MyMedicalSupport is officially registered with the NHS, the ICO, and the DSPT, meeting the same standards of data protection and safety expected across the health service. These accreditations mean you can be confident your information is handled with the highest level of care, privacy, and security.
NHS
ODS Registered
We are officially recognised within the NHS framework through our unique Organisation Data Service (ODS) code: N2Q7K. This code confirms that MyMedicalSupport is registered as a trusted organisation able to work with and alongside NHS systems.
ICO
Registered
We are fully registered with the Information Commissioner’s Office (ICO) under registration number ZB957665. This demonstrates our commitment to data protection and privacy, ensuring we comply with all legislation when handling sensitive medical information.
DSPT
Standards Met
MyMedicalSupport has completed the NHS Data Security & Protection Toolkit (DSPT), achieving “Standards Met” status. This means our platform follows the same security and confidentiality of all organisations working with health and care data.
Clinical
Safety Officer
At MyMedicalSupport we have a dedicated Clinical Safety Officer in place to make sure everything we build is safe for patients and families. Our CSO, is trained under the NHS clinical safety standards (DCB0129) and reviews our processes, features, and updates.
Key Features
MyMedicalSupport makes it easy to stay safe and connected. Your vital health details are stored securely and can be accessed instantly in an emergency, while SMS alerts keep loved ones informed with your live location. You can also track symptoms, download reports for your GP, and manage profiles for your whole family—all in one simple service that gives peace of mind every day.
Access Anywhere
Our Global Medical ID securely stores your vital information and makes it instantly accessible on any connected device, ensuring first responders and medical professionals can view critical details like conditions, allergies, medications, and emergency contacts in real time—helping them act quickly and make informed decisions that could save valuable time and improve your care.
Medical Information
Our Global Medical ID is designed for anyone at greater risk in an emergency—from people with chronic conditions, severe allergies, or medical vulnerabilities to seniors, children with special health needs, and those who may struggle to communicate. By securely storing essential details and making them instantly accessible to first responders, it ensures accurate information is available when it matters most—helping professionals act quickly and giving peace of mind to you and your family.
SMS Text Alerts
When your Medical ID is accessed in an emergency, our system instantly alerts your chosen contacts by SMS, keeping loved ones informed in real time. Responders can also include their name, role, and contact number for added transparency—building trust, enabling follow-up, and ensuring you’re not only protected but connected when it matters most.
Symptom Log
Take control of your health with Symptom Log, a simple yet powerful way to record, track, and understand your symptoms.
Downloadable reports to share with your GP or consultant
Helpful for managing complex conditions or everyday wellbeing
Start tracking with Symptom Log and gain a clearer picture of your health.
Real-Time Location
When your Medical ID is accessed, MyMedicalSupport instantly sends an SMS to your emergency contacts with a secure link showing your live GPS location on our web-based map. With one click, they can open directions in their native Maps app, ensuring they can reach you quickly and accurately during critical situations.
Test Results
Take control of your health with Test Results, a secure and convenient way to store, track, and access your medical test information.
Easy-to-download reports to share with your GP or consultant
Useful for monitoring ongoing conditions or keeping on top of routine checks
Gain a clearer picture of your health by having all your results in one place
Patient Passport
The Patient Passport is a downloadable document pre-filled from your secure medical profile, complete with a QR code that links to the live online version for always up-to-date details. It can be folded to fit in your wallet or carried in a lanyard, making it easy to keep with you at all times. The passport contains vital information such as conditions, medications, allergies, and emergency contacts, giving carers and healthcare professionals quick access in any situation.
Excellent
As a parent of a child with severe allergies and adrenal insufficiency, this has been an absolute game-changer. We no longer worry about whether a teacher, carer or first responder will know what to do. Her medical info is just a scan away. The peace of mind is priceless.
I have epilepsy and sometimes travel alone. Knowing my emergency contacts will be alerted with my location if something happens makes me feel so much safer. The setup was quick and the support team were fantastic.
My husband has multiple chronic conditions and struggles to communicate clearly in emergencies. With MyMedicalSupport, responders can see his medications, conditions, and emergency contacts instantly. We tested the SMS alert and it worked perfectly.
Our son has Type 1 diabetes and wears the NFC wristband to school, football, and everywhere in between. It gives us huge reassurance, especially when he's out with friends or teachers who may not know his full medical history.
I was hesitant at first, but I love how easy this is to use. No apps to install, no passwords to remember—just scan or type the code and all the info is there. The fact that it's UK-based and encrypted sealed the deal for me
Pricing Plans
Select a Plan That Suits You And Sign Up Today
BEST VALUE
platinum
£9.99 p/m
- 5 Medical Profiles
- Unlimited Emergency Contacts
- Medical Conditions
- Medications
- NHS Number
- List Allergies
- Test Results & Report
- Symptom Log & Report
- SMS Emergency Alerts
- 30 SMS Credits
- Location Link in SMS
- FREE Medical ID Wearable
GOld
£4.99 p/m
- Single Profile
- 4 Emergency Contacts
- Medical Conditions
- Medications
- NHS Number
- List Allergies
- Test Results & Report
- Symptom Log & Report
- SMS Emergency Alerts
- 10 SMS Credits
- Location Link in SMS
-
FREE Medical ID Wearable
SILVER
FREE
- Single Profile
- Single Emergency Contact
- Medical Conditions
- Medications
- NHS Number
- List Allergies
- Test Results
- Symptom Log
-
SMS Emergency Alerts -
0 SMS Credits -
Location Link in SMS -
FREE Medical ID Wearable