How it Works
Fast, secure access to your vital medical information — when it matters most.
Step 1
Create your FREE Digital Medical ID
Sign up free and build your Digital Medical Profile. Add your health conditions, medications, allergies, and emergency contacts. Upload care plans or important files using the File Manager — and update anytime, from any device.
Step 2
Wear your Medical ID & carry your Patient Passport
Your Wearable Medical ID links directly to your Digital Medical Profile and your Patient Passport summarises your key information on one page — designed to fold neatly into your wallet or clip to a lanyard. It includes your QR code and unique ID so responders can instantly reach your profile.
Emergency Happens
Scan QR Code
Profiled Accessed
SMS Alert Sent
Emergency Happens
Scan QR Code
Profiled Accessed
SMS Alert Sent
SMS alerts & live location
With our paid plans, your loved ones are instantly kept in the loop. The moment your profile is accessed by a first responder, carer, or healthcare professional, your chosen contacts receive a real-time SMS alert with your live location.
They’ll know right away that help has reached you and where you are, no matter the situation. It’s a small action that can make a huge difference.
Keep everything important in one safe place
The MyMedicalSupport File Manager makes it easy to upload, organise, and store your most important medical documents — all in one secure location. From care plans and hospital letters to allergy action sheets, photos, and emergency plans, everything can be safely stored and accessed when it matters most.
You can create folders for each condition or family member, attach files directly to your medical profile, and make sure first responders or healthcare teams have what they need to make quick, informed decisions. Whether it’s an asthma plan for a child, a rare condition report, or medication instructions, your File Manager keeps everything just a click away — clear, organised, and available wherever you are.
It’s more than storage — it’s peace of mind, knowing that the right information is always ready to help protect you or someone you love.
